Refund policy
Return & Refund Policy
Last Updated: July 2026
At BakeBloom, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer free returns and refunds within 30 days of delivery.
Eligibility for Returns
To qualify for a return:
- The request must be submitted within 30 days after delivery.
- Products must be unused and returned in their original condition.
- Original packaging should be included whenever possible.
- Proof of purchase is required.
Free Returns
We proudly provide free return shipping for eligible returns worldwide.
Once your return request has been approved, our support team will provide detailed return instructions.
Non-Returnable Items
The following products are generally not eligible for return:
- Gift cards
- Personalized or custom-made items
- Final sale or clearance products
- Products damaged through misuse or improper care
Refund Processing
After receiving and inspecting your returned item:
- Approved refunds will be issued to the original payment method.
- Refunds are typically processed within 3–7 business days.
- Additional time may be required by your bank or payment provider.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Contact Information
Email: support@bakebloom.online
Phone: 1 (613) 868-5568